Delivery

Where do you deliver to?
We currently deliver across the KSA, Kuwait,UAE and Iraq. Items purchased will be delivered right at your doorstep whether at your home or in the office. ...
Sun, 21 Jul, 2019 at 8:34 AM
Do you have extra charges for delivery?
There are no extra charges, no matter where to deliver your order and the payment method you use. Only orders below : KSA: SAR 300 will have a surcharge of ...
Sun, 21 Jul, 2019 at 8:37 AM
How long does it take for my order to be delivered?
To check exactly how long your item will take, the delivery date is on the product page. For KSA customers they will receive their orders within 3-5 wor...
Sun, 21 Jul, 2019 at 8:40 AM
How can I track my order?
We will provide you with the tracking number for your order once its shipped with aramex, and you can track it by visiting Aramex Website www.aramex.com ...
Sun, 23 Jun, 2019 at 4:33 PM
What if the item I received was damaged?
At GOLDEN SCENT we always take extra care in packaging your items, however, in case the item you received was damaged, please inform us immediately via the ...
Sun, 23 Jun, 2019 at 4:34 PM
Can I place an order outside the KSA?
Currently, GOLDEN SCENT covers the KSA, UAE,Kuwait and Iraq only. We are planning to expand to other parts of the Middle East shortly, so please stay tuned ...
Sun, 21 Jul, 2019 at 8:41 AM
How can I change my delivery address?
Please fill in the Contact us form to notify us of your correct address. Also note that the courier company will call you prior to delivery and you will have...
Sun, 23 Jun, 2019 at 4:35 PM
What is the difference between the shipping fees and COD fees ?
We at Goldenscent aim to provide the best services and expand the options to our customers, so we provide cash on delivery as an payment method, which entai...
Sun, 21 Jul, 2019 at 8:53 AM
What could cause delay in shipment ?
At Goldenscent we believe that delivery of the order must be done on time and any delay will be very frustrating, so we are working to deliver the shipment ...
Sun, 23 Jun, 2019 at 4:36 PM