Delivery

Where do you deliver to?
We currently deliver across the KSA through our shipping partner Aramex. Items purchased will be delivered right at your doorstep whether at your home or in...
Thu, 19 Jan, 2017 at 10:27 AM
Do you have extra charges for delivery?
There are no extra charges, no matter where to deliver your order and the payment method you use. Only orders below SAR 300 will have a surcharge of SAR 19 f...
Sun, 5 Nov, 2017 at 11:20 AM
How long does it take for my order to be delivered?
To check exactly how long your item will take, the delivery date is on the product page. Most GOLDEN SCENT customers receive their orders within 3-5 working...
Thu, 19 Jan, 2017 at 10:28 AM
How can I track my order?
We will provide you with the tracking number for your order once its shipped with aramex, and you can track it by visiting Aramex Website www.aramex.com ...
Sun, 23 Apr, 2017 at 1:32 PM
What if the item I received was damaged?
At GOLDEN SCENT we always take extra care in packaging your items, however, in case the item you received was damaged, please inform us immediately via the ...
Mon, 25 Jun, 2018 at 1:04 PM
Can I place an order outside the KSA?
Currently, GOLDEN SCENT covers the KSA, UAE, and Kuwait only. We are planning to expand to other parts of the Middle East shortly, so please stay tuned becau...
Mon, 25 Jun, 2018 at 1:05 PM
How can I change my delivery address?
Please fill in the Contact us form to notify us of your correct address. Also note that Aramex will call you prior to delivery and you will have a chance to...
Thu, 19 Jan, 2017 at 10:30 AM
What is the difference between the shipping fees and COD fees ?
We at Goldenscent aim to provide the best services and expand the options to our customers, so we provide cash on delivery as an payment method, which entai...
Sun, 5 Nov, 2017 at 11:29 AM
What could cause delay in shipment ?
At goldenscent we believe that delivery of the order must be done on time and any delay will be very frustrating, so we are working to deliver the shipment ...
Tue, 3 Oct, 2017 at 11:55 AM